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Resources » Platform-Agnostic Approach

At ASA Solutions, we have adopted a platform-agnostic approach. When we first began nearly 20 years ago and the initial platforms came out supporting VoiceXML, they were very proprietary. It is a great benefit to the customer to be
platform-agnostic because they know that we are not going to push a particular platform on them. Whatever platform they choose, as long as it supports Voice XML, as do most reputable platforms these days, we can deliver an application on it. Not only are we platform-agnostic, we are also experienced on multiple platforms. Even with open standards that can be written to VoiceXML standards to run the solution on any browser, a platform can typically still have some little “gotchas” that someone who works only on one platform will not know how to fix on another. That is how being platform-agnostic benefits the customer.

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