Key strategic partnerships with platform vendors, technology and business partners to ensure robust contact center solutions are designed, developed and implemented successfully!
- Experience Portal (AEP) / Orchestration Designer
- Avaya Proactive Outreach Manager (POM)
- Avaya Breeze
- Avaya Engagement Designer
- Other Products
- Avaya CMS
- Cisco Voice Portal
- Cisco Unified Call Studio
- Cisco Unified and Packaged Contact Center Enterprise (UCCE/PCCE) IVR Solutions implementation and maintenance.
- Solution Validation Services (SVS) for UCCE and PCCE Integrations.
- Network Monitoring Services (NMS)
- Cisco Collaboration Solutions (WebEx, Cloud Connect Audio, Spark, etc.)
- Network Optimization Services (NOS) / Security Optimization Services (SOS)
Genesys / Holly Connects / Nortel
- VoiceXML Application Development
- ITSM and CSM integrations with Contact and Service Centers
- Integrations with Cisco and Avaya platforms
- Artificial Intelligence
- Big Data
A quick 30 minute call is typically enough for us to quickly determine how we can help. Call or email us today to schedule sometime to review your needs.